If you’re an enterprise digital marketer, you’re faced with a lot of challenges every day:
- You need to stay on top of the newest tools, technology, and trends.
- You need to break down silos in your organization and foster a sense of collaboration.
- You need to find a way to scale your program and see real, data-driven results.
- And most importantly, you need to deliver a stellar customer experience at every point of contact.
Easier said than done, right? You may think you’re on the right track, but the track is continually changing and it can be hard to keep up with all the moving pieces.
Let’s take a step back and breathe a little. Before you can achieve these higher-level goals, you first have to get your house in order. If the infrastructure of your program isn’t built correctly and to scale, you’ll never be able to deliver the experience your customers expect, and one that the market demands. Did you know that 80% of CEOs believe they deliver a superior customer experience, but less than 10% of their customers agree? That’s a huge disconnect. But never fear! I can help, because I’ve built my career around solving these exact problems.
That’s why I’m so excited to speak at Social Media Marketing World this year on “Tools, Tech, and Processes to Scale Your Enterprise Social Media Programs.” I want to help ease your pain. If you’re attending Social Media Marketing World, I’d like to invite you to join me as we embark upon this journey together. Here’s a preview of some of the top pain points I’ll be addressing:
I hope to see you there! Connect with me on Twitter @megconley or follow @socltribe for all of the latest updates.