Posts Tagged ‘social media marketing’
Social Media ROI — Why it Matters, and How to Measure It
Social media is an important element of marketing strategy for many enterprises. Savvy marketers know that today’s consumers are looking for familiarity and trust before deciding on a product or a service. After all, we’re living in the trust economy now. Social media can help you achieve the following: Establish the brand or product as an…
Read MoreHow To Translate Social Data into Business Insights
“We can’t prove ROI from social media.” This is a tired line. And no longer true. The tools and know-how to prove social media’s value to the bottom line do exist. Whether or not your company has them in place is another matter. According to a survey from Convince & Convert, 41% of companies said they had…
Read More7 Tips from Digital Marketers: How to Adapt to Changing Social Media Behavior Post-GDPR
In part one of this post, we shared 7 predictions from digital marketing experts on how GDPR will affect the way your consumers behave on social media. Now let’s talk solutions: we asked the best and the brightest for their tips on how marketers can adapt their strategies to be more effective in (and compliant)…
Read MoreDigital Marketers — You Need to Regain Your Customers’ Trust in Social Media. Here’s Why.
Part 1 of 2 Hey digital marketers! By now, I’m sure you know that trust in social media has dropped dramatically over the last few years, and for good reasons. Thanks to Fake news, Data privacy breaches (shout out Facebook), bots, and fake accounts, it’s no wonder that people have become increasingly wary of social…
Read More7 Predictions from Marketers: How GDPR will Change your Consumers’ Social Media Behavior
The General Data Protection Regulation (GDPR) went into effect on May 25, 2018. If you’re a marketer, you’re probably already aware that this regulation will affect how you interact with your consumers across multiple touchpoints – but that’s not all. The way your consumers behave online in general is also going to change. Following data…
Read MoreGDPR – What Is It? And What Can Your Company Do About It?
The deadline for compliance with the new Global Data Protection Regulation (GDPR) is fast approaching, and with it comes a whole host of challenges for modern marketers. Now that the time is practically here, you might expect that those of us in the industry are well-equipped to handle the impending changes… right? Wrong. In fact,…
Read MoreCreating the Digital Experience with SAP and Sprinklr
If there’s one thing we at Social Tribe pride ourselves on, it’s delivering solutions for enterprise brands who want to deliver more human and intuitive experiences for their customers. These brands need to see real-time results with the data to back it up, to show that their efforts on social media are making an impact on…
Read MoreHow to Scale Your Social Media Program with the Right Tools, Tech + Processes
Earlier this year, I had the opportunity to give a presentation at Social Media Marketing World 2018. I had a great time speaking on a topic that’s very near and dear to me, as I’ve spent almost a decade working with enterprise companies to help them figure out how to successfully scale their social media programs.…
Read MoreCustomer-First at Scale – Executing Social Across the Enterprise: A SXSW Panel Discussion
It’s no longer what brands say, but what customers say that matters. In this SXSW panel hosted by Sprinklr, social marketing innovators share how they are executing a customer-first strategy. Hear about the strategies experts are using to ensure the highest quality customer experience on social, how to gain buy in from brand stakeholders, and…
Read MoreBuilding Customer-First Social Media Strategies: A SXSW Panel Discussion
With the rise of digital and social, the agency landscape is shifting more than ever, and the ideas of “digital transformation” and “customer experience” are front of mind for every big brand. How do agency partners help these brands think differently about connecting with their customers across industries? In this SXSW 2018 panel hosted by…
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